Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the Flare platform, website at flare.co, and the Flare browser extension (together, the "Service"), operated by NewSage ApS, CVR 45603024, Kronprinsensgade 1, 2, 1114 Copenhagen, Denmark ("Flare", "we", "our", or "us").

By creating an account, installing the browser extension, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

The Privacy Policy explains how we process personal data, including our use of cookies. It is available on the Flare Privacy Policy page.

2. Eligibility

The Service is intended only for users aged 18 or over. By using the Service you confirm that you are at least 18 years old and legally able to enter into a binding agreement. We do not knowingly permit anyone under 18 to create an account, and we may suspend or delete accounts where we have reason to believe this requirement is not met.

3. Definitions

• "Contributor" means a user who submits verifications, votes, evidence, comments, or other input to the Service.
• "Contribution" means any content, data, verification, vote, annotation, or other material you submit to or through the Service.
• "Verification" means a community-generated assessment of a factual claim, including states such as Supported, Controversial, or Refuted.
• "Dataset" means the aggregated, structured collection of claims, evidence, and Verifications generated through the Service.
• "Reputation Metrics" means scores, badges, expertise indicators, and profile signals that the Service may associate with a Contributor.

4. The Service

Flare is a collaborative verification platform. It detects factual claims across the web, matches them to supporting or contradicting evidence from sources, and enables a community of Contributors to assess those claims. The output is a traceable record of Verifications that we use to improve the quality of information online and to support the development of more reliable AI systems.

You understand and agree that:

• Verifications are generated by the community and by automated systems, not asserted by Flare as statements of fact.
• The Service, including claim detection, evidence matching, and available features, may change, be suspended, or be discontinued at any time.
• We do not guarantee that the Service will be uninterrupted, error-free, or that any claim, evidence, or Verification is accurate, complete, or current.

5. Accounts and Security

You must provide accurate and current registration information, keep your login credentials confidential, and use only accounts you are authorised to use. To access certain features you must register an account and provide accurate information. You are responsible for:

• maintaining the confidentiality of your login credentials;
• all activity that occurs under your account; and
• notifying us promptly at security@flare.co of any unauthorized use.

We may refuse, suspend, or terminate accounts at our discretion in accordance with Section 13. You may close your account at any time through your account settings, subject to the retention terms in our Privacy Policy.

6. Beta Features

Some or all of the Service may be labelled beta, preview, experimental, early access, or similar. Such features may be incomplete, change materially, produce unexpected results, or be withdrawn.

Unless we expressly agree otherwise in writing, we do not promise a particular feature, status label, methodology, response time, uptime, support level, or retention period.

We may add, change, suspend, or discontinue features to improve the Service, address security or legal requirements, prevent misuse, or reflect changes to our business.

7. Contributions and License Grant

You retain ownership of the intellectual property rights you hold in your Contributions. Submitting a Contribution does not transfer ownership to us. Instead, you grant the license set out below.

By submitting a Contribution, you grant Flare a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly display, and otherwise use and commercially exploit your Contribution, in whole or in part, in any form and through any medium now known or later developed.

This includes the right to incorporate your Contribution into the Dataset and to license the Dataset (in anonymized or aggregated form) to third parties, including AI developers.

This license survives termination of your account with respect to Contributions already made and to any copies incorporated into the Dataset before termination.

8. Contributor Warranties

For every Contribution, you represent and warrant that:

• you have the right to submit it and to grant the license above;
• it does not infringe any third party's intellectual property, privacy, or other rights;
• it does not contain unlawful, defamatory, or knowingly false material submitted in bad faith; and
• your Contribution complies with Section 7.

9. Acceptable Use

You agree not to, and not to attempt to:

• manipulate Verifications, votes, or Reputation Metrics, including through coordinated voting, vote brigading, sockpuppet or duplicate accounts, bots, or other inauthentic behavior;
• break the law or violate another person's rights;
• impersonate another person or misrepresent your identity, affiliation, qualifications, or expertise;
• submit Verifications or evidence you know to be false, or engage in coordinated disinformation;
• harass, threaten, defame, or abuse other Contributors;
• upload malware, or interfere with, disrupt, or place unreasonable load on the Service or its infrastructure;
• scrape, harvest, or extract data from the Service except as expressly permitted by us in writing or by an available public interface under its own terms;
• reverse engineer, decompile, or disassemble any part of the Service except to the extent this restriction is prohibited by applicable law;
• use the Service to violate any law, or to infringe the rights of others;
• circumvent, disable, or interfere with security or moderation features; or
• misrepresent your identity, affiliation, or expertise;
• help another person do any of the above.

Research, criticism, quotation, and good-faith disagreement are not prohibited merely because they are controversial. Context, evidence quality, and the rights of affected people matter.

We reserve the right to investigate suspected violations and to take the actions described in Sections 9 and 13.

10. Reputation and Profiles

The Service may associate Reputation Metrics and a public profile with your account, reflecting your Contributions and expertise areas.

You acknowledge that:

• Reputation Metrics are provided at our discretion, are informational, and may be calculated, adjusted, recalculated, reduced, or removed at any time, including where we detect manipulation or a breach of these Terms;
• we make no guarantee as to the continued availability, accuracy, portability, or exportability of Reputation Metrics or profiles, and any references to "portable" profiles are aspirational descriptions of the Service, not commitments; and
• your Verifications, votes, username, and Reputation Metrics may be publicly visible, as described in our Privacy Policy.

11. Content Moderation, Removal, and Notice-and-Action

Flare is a hosting service within the meaning of Regulation (EU) 2022/2065 (Digital Services Act) and complies with the obligations applicable to it, including those set out below.

We may, but are not obligated to, review, moderate, remove, or restrict access to any Contribution, and may suspend or limit any account, where we consider in good faith that a Contribution or conduct breaches these Terms or applicable law, or is otherwise harmful to the Service or its users.

Reporting illegal or infringing content. You may notify us of content you consider illegal or in breach of these Terms by contacting hello@flare.co with sufficient detail to identify the content and the reason for your notice. We will handle notices in a timely, diligent, and non-arbitrary manner.

Statement of reasons. Where we remove content or restrict an account, we will, where required by law, provide the affected user with a statement of reasons and information about available redress.

Point of contact. Our designated point of contact for authorities and for users regarding content matters is hello@flare.co.

We may suspend processing of, or take action against, users who frequently submit manifestly illegal content or manifestly unfounded notices or appeals, after considering the circumstances and, where required, giving a prior warning.

12. Browser Extension

The browser extension is licensed, not sold, to you. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the extension for its intended purpose.

You acknowledge that the extension:

• requires the permissions described in our Privacy Policy (reading the page DOM to detect claims, local storage for settings, and network access to retrieve evidence);
• may update automatically to maintain functionality and security; and
• may be disabled or uninstalled by you at any time through your browser.

You must not modify, reverse engineer, or distribute the extension except as permitted by law, and you must not use it in any way that violates Section 7.

13. Intellectual Property

The Service, including the Flare name, logo, software, design, text, and other materials we provide (excluding Contributions and third-party content), is owned by NewSage ApS or its licensors and is protected by intellectual property laws.

Except for the rights expressly granted to you in these Terms, we reserve all rights. You may not use our trademarks or branding without our prior written consent.

14. Third-Party Content and Links

The Service may display or link to third-party websites, publications, posts, data, tools, or services. Flare does not control them and does not guarantee their availability, accuracy, legality, neutrality, or security. A citation or link does not by itself mean that Flare endorses the source or every statement it contains.

Third parties may change or remove content, apply their own terms, or collect information when you visit them. Review their terms and privacy notices. Flare is not responsible for a third party's acts or omissions, except where applicable law provides otherwise.

15. Suspension and Termination

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, where:

• you breach these Terms or applicable law;
• we detect manipulation, fraud, or abuse; or
• we are required to do so by law, or reasonably consider it necessary to protect the Service or other users.

Where reasonably practicable and lawful, we will give notice and, where required, a statement of reasons and information about redress. You may terminate these Terms at any time by ceasing to use the Service and closing your account.

Sections that by their nature should survive termination (including Sections 6, 11, 14, 15, 16, and 18) will survive.

15. Disclaimers and No Reliance

Please read this section carefully.

To the fullest extent permitted by applicable law, the Service, including all claims, evidence, Verifications, and Reputation Metrics, is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

Verifications are community-generated and automated assessments. They are not statements of fact by Flare, are not professional advice, and must not be relied upon as legal, medical, financial, safety, or other professional advice. You are solely responsible for how you use or act upon any information obtained through the Service, and you should independently verify anything on which you intend to rely.

Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under applicable law, including mandatory consumer protection law.

16. Limitation of Liability

The Service is provided free of charge. To the fullest extent permitted by applicable law:

• we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of, or inability to use, the Service; and
• our total aggregate liability arising out of or relating to these Terms or the Service will not exceed EUR 100.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited or excluded under applicable law. If you are a consumer, your mandatory statutory rights are not affected.

17. Indemnification

To the extent permitted by applicable law, and without limiting your mandatory statutory rights as a consumer, you agree to be responsible for, and to compensate us for, loss, liability, and reasonable costs we incur as a result of a third-party claim arising from your Contributions or your unlawful use of the Service, in particular a claim that your Contribution infringes a third party's intellectual property or other rights. This does not require you to compensate us for loss caused by our own breach or negligence, and nothing in this section overrides the protections available to you under Danish consumer law.

18. Changes to the Service and to These Terms

We may modify the Service and these Terms from time to time. Where we make material changes to these Terms, we will post the updated version with a new "Last Updated" date and, where required, notify you (for example by email) and give you a reasonable opportunity to review the changes before they take effect. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service and may close your account.

19. Privacy

Our collection and use of personal data is described in our Privacy Policy, which forms part of your agreement with us. Please review it to understand your rights, including your rights under the GDPR.

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of Denmark, without regard to conflict-of-laws principles. Disputes will be subject to the jurisdiction of the Danish courts, with the City Court of Copenhagen (Københavns Byret) as the court of first instance, unless mandatory law grants you, as a consumer, the right to bring proceedings in, or requires proceedings to be brought in, another forum.

If you consider that we have wrongly restricted your content or your account, you may also refer the matter to an out-of-court dispute settlement body certified under Article 21 of the Digital Services Act. Danish consumers may additionally have access to the relevant Danish consumer complaints board.

21. Miscellaneous

• Entire agreement. These Terms and the documents referenced in them are the entire agreement between you and us regarding the Service.
• Severability. If any provision is found unenforceable, the remaining provisions remain in effect.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for failure or delay caused by events beyond our reasonable control.
• Language. These Terms are provided in English. If we provide a translation, the English version prevails in the event of any conflict, except where mandatory local law provides otherwise.

22. Contact

NewSage ApS (c/o Flare)
Kronprinsensgade 1, 2, 1114 Copenhagen, Denmark
General: legal@flare.co
Content and notices: notice@flare.co

© 2026 Flare