Cookie Policy
Last Updated: 08.10.2026What we use
We use cookies and similar technologies (including local storage and a persistent identifier) on flare.co, on app.flare.co and in our browser extension. Strictly necessary cookies are set without consent, as permitted under section 4 of the Danish Cookie Order (bekendtgørelse nr. 1148/2011). All other cookies are set only after you have given consent.
| Cookie / technology | Provider | Purpose | Category | Lifetime |
|---|---|---|---|---|
flare_access_token | NewSage ApS (flare.co) | Keeping you logged in (session authentication) | Strictly necessary | Until the access token expires; renewed while you are signed in |
flare_refresh_token | NewSage ApS (flare.co) | Keeping you logged in (renewing your session) | Strictly necessary | 30 days |
csrf_token | NewSage ApS (flare.co) | Authentication security (cross-site request forgery protection) | Strictly necessary | Until you sign out |
oauth_csrf | NewSage ApS (flare.co) | Authentication security (validating the sign-in flow) | Strictly necessary | 10 minutes |
ph_phc_FiDc2be7Yli9R3JANL54hGnZFgIBM0SjWKsnIuouvv2_posthog | PostHog (EU hosting, Frankfurt) | Product analytics: recognising a browser across visits to flare.co and app.flare.co and collecting the pages you visit, the elements you click and the errors that occur, so we can measure how Flare is used (Analytics). If you also accept Session replays, it collects the events of your sessions on app.flare.co, so we can replay them, and where you click and move the mouse (heatmaps), so we can find and fix problems. A replay shows page layout, clicks, mouse movement, scrolling, the addresses of network requests and public claim and source text. In a replay, everything you type, all other text and all images are masked, and on app.flare.co click events leave out the text and the labels of the element. Linked to your account when you are signed in. Also kept in local storage | Analytics: Consent required | 1 year |
__ph_consent_v2 | NewSage ApS (flare.co), written by the PostHog script | Local storage that tells the PostHog script whether you accepted analytics | Strictly necessary | Until you clear your browser data or withdraw consent |
ph_phc_FiDc2be7Yli9R3JANL54hGnZFgIBM0SjWKsnIuouvv2_window_id | PostHog (EU hosting, Frankfurt) | Session storage that tells browser tabs apart within one visit, so events and replays from different tabs stay separate | Analytics: Consent required | Until you close the tab |
ph_phc_FiDc2be7Yli9R3JANL54hGnZFgIBM0SjWKsnIuouvv2_posthog, ph_phc_FiDc2be7Yli9R3JANL54hGnZFgIBM0SjWKsnIuouvv2_primary_window_exists | PostHog (EU hosting, Frankfurt) | Session storage that keeps the analytics state of one visit in one tab, such as which tab opened first | Analytics: Consent required | Until you close the tab |
flare_cookie_consent | NewSage ApS (flare.co) | Storing your cookie choice, so we do not ask again: whether you accepted analytics, analytics and session replays, or neither | Strictly necessary | 12 months if you accept, 6 months if you decline |
We do not use advertising or cross-site tracking cookies.
Your consent
We ask for your consent through a cookie banner before setting any analytics cookies or starting session replay. You can give, refuse, or withdraw consent at any time: on flare.co through Cookie preferences at the bottom of every page, and on app.flare.co under Profile, Account, Cookie preferences. Refusing analytics cookies will not affect your ability to use the platform.
When you withdraw consent, session replay stops at once in that browser tab, and in your other open tabs when they are reloaded. Earlier replays are deleted automatically after 30 days. To have them deleted sooner, email privacy@flare.co.
You can also disable cookies in your browser settings, but some features may not work.
How we handle the data these cookies collect is described in our Privacy Policy.